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Transcription of this question: 4.(a)(b)(c)(d)With reference to RDB, outline one advantage and one disadvantage Ofoffshoring.Explain why shortening the working capital cycle would be ‘ ‘an importantbenefit for RDB” (line 83).Valdemar Holstein has adopted management techniques “such as total qualitymanagement (TQM), benchmarking and Kaizen” (lines 36—37) _ With referenceto RDB, explain what is meant by TQM and Kaizen.Using Lewin’s force field analysis model, discuss the differences betweenAnna Holstein’s driving forces for change presented in her strategic plan”RDB 2020″ and Valdemar Holstein’s resistance to these changes.[4 marks][4 marks][4 marks][8 marks]

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