Calculator Allowed: No



Transcription of this question: 4.Sam and Finn are having difficulties resolving their disagreements. Finn was convincedthat the problems at AFA should be resolved by a change in the organizational structure.Sam, however, was convinced that he should strengthen the organizational culture. Samreluctantly accepted the need for greater delegation but insisted that there should be moretraining for all employees on the culture and ethics of AFA.As part of greater delegation, Kim was given responsibility for the relationship between AFAand its suppliers. Kim is concerned that she spends a lot of time chasing orders that do notarrive and dealing with the poor quality of orders. Some products have to be thrown awaybecause they have passed their sell-by dates’. Others have to be returned to suppliersbecause the outlet managers do not accept the poor quality and therefore cannot be sold.AFA’s stock of fair trade woollen hats has now reached 500, with an annual sales average ofaround 1250 for the whole business. Kim wants to introduce lean production including totalquality management (TQM) throughout AFA’s operations and has created a Gantt chart toshow the stages in implementation.sell-by dates: dates printed on the packaging of products that state the date afterwhich the product can no longer be sold.Figure : Gantt chart for the implementation Of lean production including TQM at AFA2 3 4 5 6 7 B 9 10 11 12 13 14 15 16 17 18 19 20Research andbenchmarkotherbusinessesRecruitconsultantsDesign systemsTrain managersTrain staffInstall ITsystemsIntroduce stockcontrol systemIntroducetotal qualitymanagementComplete leanproductionprocess(a)(b)(c)(d)State two elements of an organizational culture.(i) Calculate the inventory/stock tumoverfor woollen hats (show all your working).(ii) Comment on your result in (b)(i).Explain the usefulness of a Gantt chart to AFA in planning the implementation of a newprocess.Discuss the value to AFA of lean production methods[2][2][2][4]110]

Leave a Reply