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Transcription of this question: 11.[Maximum mark: I OIThe number Of complaints per day received by customer service at a department store followsa Poisson distribution with a mean Of 0.6(a)(b)(c)On a randomly chosen day, find the probability that(i) there are no complaints;(ii) there are at least three complaints.In a randomly chosen five-day week, find the probability that there are no complaints.[31[21On a randomly chosen day, find the most likely number Of complaints received.Justify your answer.[31The department store introduces a new policy to improve customer service. The number Ofcomplaints received per day now follows a Poisson distribution with meanOn a randomly chosen day, the probability that there are no complaints is now 0.8.(d) Find the value of[21

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